- The problem
- “We distribute thousands of SKUs and were either dealing with theft or faulty numbers in our ERP system.”
- What Joe did
- “Joe physically came out here and started at the beginning at the receiving department, then worked back to stocking, then out the door to order fulfillment, and found the pitfalls.”
- What it was
- “It was a stupid system error on the sales side moving inventory before the invoice was generated. It got moved once the sales order was confirmed, but many salespeople moved from quote to sales order in the sales process.”
- Today
- “He streamlined it. … Now we have a much better system today.”
Ryan, Richmond, VA, client · Read the full review →