I found this company and decided to try their extract. I placed the order, waited a few days and got it in the mail. When I went to open the package, I had a bit of an accident and the extract ended up all over my kitchen floor. I reached out to Lockhold, obviously feeling a bit defeated and explained what had happened. Now, they had every right to tell me to buzz off, but they actually didn't and infact went above and beyond to make things right for me. I was not expecting that from them to be honest, but that was my first hand experience with their A+ customer support. They made it right when they didn't have to and I found out quickly that the owners are extremely down-to-earth.
I was eventually able to try the extract and once I did, I was blown away by the potency. That's the first thing I noticed actually lol. I've tried other extracts on the market from varying vendors and have a pretty hefty tolerance at this point, but this was the first time I can say I was amazed by the effects. My first dose elicited a similar "glow" to my very first time trying kratom. Warm feeling in my abdomen and overall pleasant state of mind with lots of energy to boot. I was able to work efficiently and once off the clock, transition right into kicking off my shoes and relaxing. There wasn't any crash which I normally get around 4-5 hour mark. It's a gradual taper down to baseline so that's a relief. I absolutely would recommend it to anyone looking for a great product!