Orders out the door on time, without you chasing them.
Shopify and 3PL operations consultant for ecommerce brands. We set up the store back end, fulfillment, and inventory so orders keep moving as you grow.
Two exits. One company taken public.
A Shopify operations consultant is an ecommerce consultant focused on the back end of a store: apps, order flow, Shopify inventory management, and fulfillment. A 3PL consultant helps you pick, set up, or switch a fulfillment partner. Lockhold does both, and stays until orders run without you.
61%
of customers come back to reorder
A disruptive new product we took from idea through packaging, co-packing, shipping and go-to-market. Three years later, sales still grow 56% a year.
Shopify operations: what we take on
- Shopify back end: apps, order routing, customer data, and reporting set up cleanly.
- 3PL for a small business: deciding whether a 3PL makes sense at your stage, then choosing, setting up, or switching one without dropping orders.
- Shopify inventory management: stock tracking, planning, and reorder rules so you stop guessing.
- Customer follow-up: post-purchase and retention flows that run on their own.
How engagements work
- Set scope. In writing, before work starts.
- Fixed price. No open-ended hourly billing.
- Run until done. Finished when your team runs it without you.
Who's behind it
Joe, founder. He started his first company at 24 with no investors, built it on cash flow, and sold it in a seven-figure deal. He has raised over $30M from investors, built a team of 50+, run contract manufacturing for other brands, and helped take a company from an idea to a public listing. Products he built reached 50,000+ U.S. stores and 26 countries.
Ro runs the client experience. No handoffs: the people you meet are the people who do the work. Meet the team.
What is a 3PL, and when should you use one?
Hand off storage, packing and shipping, and when it makes sense. One page, ready to print or share with your team.
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Free guides and tools
What is a 3PL, and when should you use one?
What a 3PL does, in-house vs outsourcing, how 3PLs charge, and what to check before you sign.
Read the guide Guide
Vendor management for small business
What to track, choosing and onboarding suppliers, a quarterly review, and what to do when a vendor fails.
Read the guide Guide
What to automate after the first three
Status updates, data moves, follow-ups, reports and exceptions, and how to choose the next one.
Read the guideFree tools for this work: the gross margin calculator and the cash conversion cycle calculator. They run in your browser, and what you enter stays on your device. See all the free tools
The Blueprint
Three full days at your business, working with you and the people who run each area. On the last day we lay out what’s broken, what it costs, and the order to fix it. You get a written plan within a week. From $7,500, travel included. Monthly support is quoted after, once we both know the work.
- 3 full days on site (U.S.)
- Travel included
- Written plan within a week
- From $7,500
Questions about Shopify and 3PL operations
What does a Shopify consultant do?
They set up and fix how a Shopify store runs behind the storefront: apps, orders, inventory, data, and reporting.
What does a 3PL consultant do?
They help you choose, set up, or switch a third-party logistics partner, and connect it to your store.
Do you design Shopify storefronts?
Storefront work can be part of a scope, but our focus is the operations behind it.
How does a 3PL work?
A 3PL (third-party logistics provider) stores your inventory in its warehouse and picks, packs, and ships orders as they come in. Your store sends orders to the 3PL automatically, and the 3PL sends tracking and stock levels back.
How much does a 3PL cost?
It depends on your order volume, product size, and the services you need. Most 3PLs charge separately for receiving, storage, picking and packing, packaging, and shipping, and some set monthly minimums. Compare quotes on the same order profile so the numbers line up.
When should I use a 3PL?
When packing and shipping takes time you or your team should spend elsewhere, when you've outgrown your space, or when you need faster delivery to more regions. If volume is still low and steady, shipping in-house may still cost less.
How do I manage inventory in Shopify?
Turn on inventory tracking for each product, keep stock counts right at each location, and keep them in sync with your warehouse or 3PL. Then set reorder points so you know when to buy, and review what's selling regularly so you're not guessing.
How do I choose a Shopify expert?
Decide first whether you need design, development, or operations, because those are different skills. Then ask what they've set up before, how they'll document it, and who owns the accounts and apps when they're done. Our focus is operations: the back end, fulfillment, and inventory.
What breaks when your orders double?
A few lines is enough. If it's a fit, we'll come back with a scope.
Scope your project