The one-page SOP template
One page per task: purpose, trigger, steps, owner, and what done looks like. Word and Google Docs.
One-page operator guides and ready-to-use templates for owners who want the business to run without them. Free with one email.
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One page per task: purpose, trigger, steps, owner, and what done looks like. Word and Google Docs.
Eight KPIs on one page, with owners, targets and a what’s-stuck list. Excel and Google Sheets.
A weekly meeting agenda, an org chart by role and a who-owns-what chart. Word and Google Docs.
Thirteen weeks of cash in and out, with a warning when a week dips below your minimum. Excel and Google Sheets.
When to stop doing it yourself, and what to build first.
Where it usually breaks when you step away, and what to build so it doesn’t.
Move the processes, decisions and know-how into tools your team can use.
Hand off the work without it coming back to you.
Build it so it runs the same way every time, then step out of the middle.
One owner for each process: the chart that stops work running through you.
A fixed meeting and a fixed set of numbers, every week.
For a sale, a sabbatical, or a season you want back.
Not a binder: the processes, owners and tools someone else needs.
One repeatable task, written so it gets done the same way every time.
Write down how the work really moves before you fix or automate it.
What to check first, and where the business still runs through you.
Get a new person productive without explaining everything yourself.
Choose, onboard and review suppliers so the work doesn’t hang on one.
The processes, tools and people that keep a small business running.
One screen of the numbers that tell you how the business is running.
Start with one repetitive, rules-based task, and what to do first.
The next automations once the obvious ones are running.
What an agent is, what it isn’t, and where it earns its keep.
Real uses that save hours on the work that’s the same every time.
What it actually builds for owners, and where to start.
The person who builds and runs the systems so the work moves without you.
Fix the systems first, or new hires make the problem bigger.
Where to look, what to ask, and how a good engagement is set up.
What the role owns day to day, and when a business needs one.
Systems that run the work, or systems that run the numbers: who first.
Same goal, different seat: which one your business needs.
Four ways to get the work done, and which stage each one fits.
A written scope, a fixed price and a clear definition of done.
When leaving it stuck costs more than fixing it.
See a cash problem coming a quarter ahead.
Numbers a buyer can understand without you in the room.
Buyers pay more for a business that runs without the owner.
Grow on your own money and revenue, and build something you can sell.
Hand off storage, packing and shipping, and when it makes sense.